Privacy Policy
Your data is completely secure at Live Crazy. Everything about how we collect, use, and protect your personal information is laid out here with full transparency.
Data Collection
Only necessary data is collected. live crazy does not collect any personal information beyond what is required.
SSL encryption
All your data is protected with 256-bit SSL encryption. No one can steal your information.
No Sale of Data
Live Crazy never sells or rents your personal information to third parties.
Your control
You have every right to request access to, correction of, or deletion of your information.
Live Crazy is a trusted online gaming and betting platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy explains how Live Crazy collects your personal information, why we collect it, and how we keep it safe.
By using the Live Crazy website or app, you are deemed to have agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform and contact our support team.
Live Crazy is committed to full transparency. We only collect information that is genuinely necessary to provide our services. Our Privacy Policy has been developed in line with international data protection standards.
Live Crazy collects two types of information from you — data you provide voluntarily, and data generated automatically while you use the platform.
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, Date of Birth, NID Number | KYC verification & age confirmation |
| Contact Information | Phone Number, Email Address | Account contact & security |
| Financial information | BKash/Nagad number, transaction history | Payment Processing |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
| Usage Data | Gaming history, login times, bet records | Service Improvement & Personalization |
Live Crazy collects your information because it is essential to delivering our services properly. We do not collect any unnecessary or excess data. Below, we clearly explain what information is used and why.
- Account management: Your basic information is used for registration, login, and identity verification.
- Payment Processing: Financial information is used to verify and process deposit and withdrawal requests.
- Security Assurance: Device information is used to detect fraud, multiple accounts, and suspicious activity.
- Service Personalization: Your usage history is analysed to show you relevant offers based on your preferred games and betting types.
- Legal obligations: Required information is provided to relevant legal authorities upon request.
- Customer service: Your information is used to resolve any complaints or queries accurately and promptly.
- Responsible Gaming: Behavioural data is analysed to identify signs of gaming addiction and provide timely support.
Live Crazy has implemented the highest level of technical measures to protect your data. Our servers are under 24/7 security monitoring and undergo regular security audits.
Your data is retained for as long as your account is active. Even after account closure, certain data may be kept for up to 5 years to meet legal obligations, after which it is permanently deleted.
Live Crazy never sells or rents your personal information to third parties for commercial purposes. However, limited data may be shared in specific situations where it is necessary to provide our services.
- Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive the information necessary to process transactions. They are bound by their own privacy policies.
- KYC verification service: Certain information may be shared with verification agencies for identity confirmation.
- Legal authorities: Required information may be disclosed to the relevant authorities in compliance with court orders or government directives.
- Technology Partners: Limited data may be shared with certain technology providers to operate the platform; however, they are bound by strict confidentiality agreements.
Live Crazy uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.
- Essential cookies: These cookies are essential for maintaining your login session and ensuring security. They cannot be disabled.
- Analytics Cookies: Used to understand which parts of the platform are most visited. This is optional.
- Preference Cookies: Used to remember your language preference and other settings.
You can manage cookies through your browser settings. However, disabling certain cookies may affect the performance of some Live Crazy features.
Every registered user on Live Crazy has the following rights over their own data. All of these rights can be exercised completely free of charge.
Right to Access Data
You can request to see what information we hold about you.
Right to Correct Data
You may contact support to correct any inaccurate or outdated information.
Right to Delete Data
You can request deletion of your data after closing your account.
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Data Portability
You can request a downloadable copy of your data.
Right to object
You may object to the use of your data for marketing or profiling purposes.
If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
Parents are encouraged to monitor their children's online activity. If you suspect your child is using Live Crazy, please contact our support team immediately.
Live Crazy reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you in advance by email or through a platform notification.
Continued use of the platform after any policy update will be considered as your acceptance of the revised terms. We recommend reviewing this page regularly. The "Last Updated" date at the top of the page always reflects the most recent change.
If you have any questions or concerns about this Privacy Policy, please contact the Live Crazy support team. We typically respond within 24 to 48 hours.
Submit any privacy request — to view, correct, or delete your data — to our support team, and we will process it within 30 days.
Our commitment to protecting your data
Every transaction and piece of personal information you share with Live Crazy is stored under the highest security standards.
End-to-end encryption
All data is fully encrypted from your device to our servers. No one can intercept or steal your information in transit.
Two-Factor Authentication
Live Crazy supports OTP verification at login, protecting your account from unauthorized access.
Zero Data Sale Policy
We do not sell your information to any advertising company or data broker — this is our firm, unwavering policy.
Regular Security Audits
Live Crazy's systems are regularly audited by independent third-party security experts. Any vulnerabilities found are resolved immediately.
24/7 Security Monitoring
Our security team monitors the platform around the clock. Any suspicious activity is identified and blocked in real time.
Legal compliance
Live Crazy complies with international data protection standards and fully adheres to all applicable legal regulations.
Play Safe, Win with Confidence
Your data is fully protected at Live Crazy. Register now and enjoy the best online gaming experience in Bangladesh.
By registering, you agree to our Terms and Conditions and agreeing to the Privacy Policy.