Safe & Responsible Gaming

Responsible Gaming

Live Crazy believes gaming should be an enjoyable experience — not a source of stress or hardship. The mental well-being and financial safety of every player always come first for us.

18+ Only
24/7 Support
Benefits of a Voluntary Break
Important warning: Gaming and betting are for entertainment only. If you feel that gaming is having a negative impact on your daily life or finances, please seek help right away. Live Crazy is always here for you.
What is responsible gaming?

Play within your limits and enjoy every moment

Responsible gaming means treating gaming as a healthy form of entertainment — not as a way to earn a living or solve financial problems. On Live Crazy, it means playing with a clear awareness of your budget and time, not chasing losses with bigger bets, and not letting gaming take over every other part of your life.

Many people in Bangladesh have embraced online gaming as a modern form of entertainment. But like any pastime, too much of it can cause problems. live crazy wants every member to enjoy gaming while maintaining healthy relationships, work-life balance, and financial well-being.

We back our responsible gaming commitment not just with words, but with real tools and features. Our platform offers deposit limits, voluntary breaks, and the option to temporarily suspend your account — all fully controlled by the user.

18+
Minimum Age Requirement
24/7
Support Services Active
100%
Benefits of a Voluntary Break
5
Safety Tools Available
Every registered member on Live Crazy can set their own gaming limits — completely free and effective immediately.
Our safeguards

Live Crazy's Responsible Gaming Features

We have built several practical tools to help you enjoy a healthy and safe gaming experience.

Setting a deposit limit

You can set your own daily, weekly, or monthly deposit cap. Once a limit is in place, it applies automatically and prevents you from going over your budget.

Session Time Limit

Decide in advance how long you want to play in one session. When the time is up, Live Crazy will automatically alert you and recommend ending the session.

Voluntary Break (Cool-off)

When you feel you need a break, you can voluntarily suspend your account for anywhere between 24 hours and 30 days. You will not be able to log in during this period.

Self-Exclusion

If you feel gaming is becoming hard to control, you can apply to deactivate your account for a fixed period of 6 months to 5 years.

Setting a loss limit

Play will automatically stop once you reach a set loss amount — you can configure this limit yourself through support.

Direct Counseling Service

If you have any concerns about your gaming, our 24/7 support team is always ready to listen. We can also provide information on specialist organizations if needed.

Warning Signs

How to Recognize Problem Gaming

Gaming addiction can develop gradually, and it is often hard to recognize in yourself. If you or someone you know shows the signs below, it is important to seek help.

  • Spending more than your budget on gaming and feeling regret afterwards.
  • Feeling the urge to place bigger bets to try to win back what you have lost.
  • Hiding your gaming activity or lying to family and friends about it.
  • Feeling restless, irritable, or uncomfortable when not gaming.
  • Neglecting work, studies, or family responsibilities to spend more time gaming.
  • Taking on debt or using emergency funds to finance your gaming.
  • Repeatedly trying to stop gaming but being unable to.
Check yourself

Self-Assessment Questionnaire

If you answer "yes" to most of the questions below, please contact our support team.

1

Do you spend more on gaming than the budget you set for yourself?

2

After a loss, do you find yourself thinking "one more round and I can win it back"?

3

Have family members or people close to you expressed concern about your gaming?

4

Have you ever skipped work or studies to spend time gaming?

5

Have you repeatedly tried to stop gaming but been unable to?

6

Do you often turn to gaming to cope with stress or loneliness?

If you answered "Yes" to 3 or more questions, please reach out to us. Seeking help is a brave step.
Using Protection Tools

How to set your limits

Managing your gaming on Live Crazy is simple. Everything can be set up in just a few steps.

1
Log in to your account

Log in to your Live Crazy account and go to the Profile section.

2
Open the "Responsible Gaming" option

Go to the Settings menu and click on the "Responsible Gaming" option.

3
Set your limits

Choose a deposit, session, or loss limit, then set the amount and the time period.

4
Confirm & Activate

Save your settings. Changes take effect immediately and you will receive an SMS notification.

Deposit limit

Set your daily/weekly/monthly maximum deposit. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.

Session Time

Set a session limit of anywhere between 1 hour and 8 hours. You will be automatically logged out when the time is up.

Loss limit

Your session will automatically stop after you reach a set loss limit. This is one of the most effective ways to avoid emotional overspending.

Breaks & Self-Exclusion

Take a break from gaming for anywhere between 1 day and 5 years. During this period, you will not receive any promotional or bonus notifications.

Healthy Gaming Tips

Simple Rules for Playing Safely

Responsible gaming does not require major changes. A few small habits are all it takes to keep gaming healthy and enjoyable.

Set a Budget First: Decide how much you are willing to spend before you start playing. Stick to that limit — even if you are on a losing streak.
Track Your Play Time: Avoid playing for long stretches without a break. Step away every hour — grab a tea, take a short walk.
Keep It Fun: Gaming is not a guaranteed way to make money. Think of it as entertainment — like watching a film or a cricket match.
Stay Level-Headed: Avoid gaming when you are angry, anxious, or under the influence of alcohol. Making sound decisions is much harder in those states.
Tell Your Family: Talk openly with your family about gaming. Keeping it hidden only adds to the stress.
General Inquiries

Frequently Asked Questions

Yes. Lowering your deposit limit takes effect immediately. However, increasing the limit requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions.

Your account cannot be reactivated until the self-exclusion period ends. Once it expires, contact support and your account will be restored after a 7-day review period.

Encourage them to reach out to Live Crazy support directly. You can also contact support on their behalf. We will help while maintaining full confidentiality.

No. Live Crazy strictly enforces an 18+ policy. Age is verified at registration, and any account identified as belonging to a minor will be permanently closed.

Yes. The session limit resets every day at midnight. You can also contact support to set a permanent daily limit that applies automatically each day.
Minor protection

Our Commitment to Protecting Those Under 18

Live Crazy is strictly an adults-only service. Protecting minors is one of our core responsibilities.

Age Verification

Age verification is mandatory at registration and before your first withdrawal.

Parental Controls

Parents can block gaming sites on family devices, and we fully support that decision.

Ad Controls

Live Crazy does not run any advertisements targeting minors.

Instant block

Any account identified as belonging to a minor will be permanently closed and all funds returned.

Advice for parents: Use parental control software on your child's devices and have open conversations with them about gaming.
Report a Concern: If you suspect a minor is using Live Crazy, please contact our support team immediately.
Our commitment

Live Crazy's Responsible Gaming Commitment

Live Crazy is more than a gaming platform — it is a trusted community in Bangladesh. We believe responsible gaming is not just about rules; it is a genuine expression of our care for every player.

Our support team does more than resolve technical issues — they are ready to provide emotional support as well. If anyone is struggling with their gaming, we offer guidance and can connect them with specialist organizations when needed.

Responsible gaming on Live Crazy means keeping the fun going for longer. The right choices today lead to a happier tomorrow.

We never encourage anyone to game beyond their limits.
We respect every user's decision to take a voluntary break.
Asking for help is not a sign of weakness — it takes courage.
Need Help?

Our support team is here for you at any time. Feel free to reach out about problem gaming or anything related to responsible play.

Service Hours
7 days a week, 24 hours a day
Live Chat
Available on the app and website

All conversations are strictly confidential

Get started now

Play responsibly, win with joy

Your gaming experience on Live Crazy is fully secure and controlled. Register now and make use of our responsible gaming tools.

By registering, you agree to our Terms and Conditions and Privacy Policy Acknowledged.

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